Vlad Pereira Online (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your data when you use our website and services. By using our website, you agree to the practices outlined in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide when you interact with our website, services, or communications. This includes:
- Contact Information (e.g., name, email address, phone number)
- Billing Information (for purchases of e-books, coaching sessions, or other services)
- Account Information (e.g., login credentials if applicable)
- Communications (e.g., messages or inquiries sent via our contact forms)
- Technical Information (e.g., IP address, browser type, cookies, and usage data)
- Marketing Preferences (e.g., opt-ins for newsletters and promotional content)
2. How We Use Your Information
We use your personal information to:
- Provide and manage our services, including coaching sessions and digital product downloads
- Process transactions and send purchase confirmations
- Respond to inquiries and provide customer support
- Improve website functionality and user experience
- Send newsletters, promotions, and other marketing communications (you can opt out anytime)
- Comply with legal obligations and protect against fraud
3. Legal Basis for Processing (For Canadian & U.S. Compliance)
We collect and process your data based on:
- Your Consent (e.g., when signing up for newsletters or making a purchase)
- Contractual Obligations (e.g., processing payments and providing booked services)
- Legitimate Interests (e.g., website improvement and fraud prevention)
- Legal Compliance (e.g., tax and record-keeping requirements)
4. Sharing & Disclosure of Your Information
We do not sell your personal data. However, we may share it with:
- Service Providers (e.g., payment processors, email marketing platforms, and IT providers)
- Legal Authorities if required by law or to protect our legal rights
- Business Transfers (in case of a merger, sale, or reorganization)
5. Data Retention & Storage
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. If you wish to have your data deleted, contact us at mail@vladpereira.com.
Cross-Border Data Transfers
If you are in Canada, please note that your personal data may be stored and processed in the United States or other jurisdictions. We ensure appropriate safeguards are in place to protect your information in accordance with PIPEDA and Law 25 requirements.
6. Your Privacy Rights
For Canadian Users (PIPEDA & Law 25 – Quebec)
You have the right to:
- Access and correct your personal information
- Withdraw consent at any time
- Request data deletion when no longer necessary
- Know if your personal data is stored outside Canada
To exercise your rights, contact us at mail@vladpereira.com.
For U.S. Users (CCPA – California Residents)
If you are a California resident, you have the right to:
- Request access to personal data collected about you
- Request deletion of your personal data
- Opt out of the sale of personal data (we do not sell data)
- Receive a response within 45 days upon request
To submit a CCPA request, contact us at mail@vladpereira.com.
7. Security Measures
We implement industry-standard security measures to protect your personal data. However, no online platform can guarantee absolute security. If you suspect a security breach, contact us immediately.
8. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies, and we encourage you to review their terms separately.
10. Updates to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
11. Contact Us
For questions, concerns, or data requests, contact us at: Vlad Pereira Online – mail@vladpereira.com